Our suitcases arrived in the drizzle last night after an earlier failure to deliver them because the computer listed our house as being above a chicken shop. Mr. Willie Walsh, the CEO of International Airlines Group, which owns both British Airways and Aer Lingus, offered his fulsome congratulations to all the staff of British Airways for the splendid job they had done in getting the airline back into action a mere three days after a temporary power surge (which the power companies deny) had caused the meltdown of the ageing computer systems in Boadicea House and the stranding of 175,000 passengers over the holiday weekend (he has an Irish sense of humour). He can now add his congratulations and my gratitude to the staff of CityBags for returning our luggage.
| Charles | Saumarez | Smith | 
Shameful and irresponsible message from the CEO of the International Airlines Group! I admire your good humour in spite of being let down several times. But I bet you must have been very cross with these people. Anyhow it is good to learn that your suitcases are with you.
Never Ever travel without your medicines with you, far too dangerous to trust to airlines to ensure your suitcase arrives at same destination and at same time as you.
Annette
Yes, we’ve learned the hard way. Charles