I have just been to the leaving party of Linda Lloyd-Jones, who has been Head of Exhibitions and Loans at the V&A for a mere 30 years – an unsung and under-recognised heroine of the V&A’s long rejuvenation. She arrived in November 1988. I don’t remember her arrival, but do remember working closely with her from 1990 as chairman of the Exhibitions Committee. When she arrived, there were no big exhibitions. They had been axed to focus on the display of the permanent collection. There were only about 800,000 visitors a year (now nearer 4 million) and no accountant was employed. She has worked quietly, invisibly and tirelessly to put big popular exhibitions at the heart of the V&A’s public programme. I greatly admire her creative tenacity and the applause she rightly received.